Store Policies

Welcome to Smart Doc Posters. By accessing or purchasing from our website, you agree to the following policies and terms.

About Us

Smart Doc Posters has been creating dental patient education materials since 2003. Our products are designed to help dental professionals educate and motivate patients through high-quality posters, booklets, brochures, and other educational resources.


Ordering & Payments

  • All orders are subject to product availability.
  • Orders are processed after successful payment confirmation.
  • Prices are listed in Indian Rupees (INR) and may change without prior notice.
  • We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

Shipping

  • Orders are normally dispatched within 3–5 business days after payment confirmation.
  • Delivery times depend on your location and courier services.
  • Tracking information will be provided once the order is shipped.
  • Delivery delays caused by courier partners or unforeseen circumstances are beyond our control.

Returns, Replacement & Refunds

Customer satisfaction is important to us.

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with photographs of the product and packaging.

After verification, we will arrange a replacement or refund where applicable.

Refunds, if approved, will be processed through the original payment method within 5–10 business days.

Products damaged due to misuse or normal wear are not eligible for return or replacement.


Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.


Privacy Policy

We value your privacy.

We collect only the information required to process your orders, deliver products, and provide customer support, including:

  • Name
  • Contact information
  • Shipping & billing address
  • Order details

Payments are processed securely through trusted payment gateways. We do not store your card or banking details.

Your personal information is never sold or shared except with trusted service providers involved in payment processing and order delivery.

Our website may use cookies to improve your browsing experience.


Copyright & Intellectual Property

All content available on this website, including but not limited to:

  • Dental posters
  • Patient education booklets
  • Brochures
  • Artwork
  • Illustrations
  • Cartoons
  • Product designs
  • Graphics
  • Text
  • Logos
  • Product photographs
  • Digital downloads

are the exclusive intellectual property of Smart Doc Posters, unless otherwise stated.

These materials are protected under applicable Indian Copyright laws and international intellectual property laws.

No part of this website or its products may be:

  • Copied
  • Reproduced
  • Scanned
  • Photographed for commercial use
  • Modified
  • Republished
  • Distributed
  • Uploaded online
  • Sold or resold
  • Used to create derivative works

without prior written permission from Smart Doc Posters.

Purchase of any product grants ownership of the physical product only and does not transfer any copyright or reproduction rights.

Unauthorized reproduction or commercial use may result in legal action.


Medical Disclaimer

Our educational materials are intended solely for patient education and awareness.

They are not intended to replace professional medical or dental advice, diagnosis, or treatment. Patients should always consult a qualified dental professional regarding their specific oral health concerns.


Limitation of Liability

While we make every effort to provide accurate information and high-quality products, Smart Doc Posters shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.


Contact Us

For questions regarding orders, products, shipping, returns, or these policies, please contact us through the Contact page on our website.

Thank you for choosing Smart Doc Posters.